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Next: Shuttle key default arrangement Up: ShuttlePROv2 and ShuttleXpress Jog Previous: How to Modify the   Contents   Index

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• • Note 1
  • Note 2
  • Note 3
  • Note 4

Troubleshooting auxilliary information

In order to see if you hardware was recognized by the operating system, key in:

lsusb -v -d 0b33:0030 # for the Shuttle Pro or PROv2\\ lsusb -v -d 0b33:0020 # for the Shuttle Xpress

Note 1

Note 2

1. From a terminal window as an ordinary user key in: lsusb (the first character is a lower case L for list). You will see something like the following depending on which usb device you have the ShuttlePro plugged into:

   Bus 003 Device 002: ID 0b33:0030 Contour Design, Inc. ShuttlePro v2

2. To make sure you have usbmon installed key in:

   sudo modprobe usbmon

3. Next key in the following:

   sudo od -tx1 /dev/usbmon3

   where the last 3 is the same # as the Bus in above. If it lists Bus 002, then use /dev/usbmon2 instead.
4. Now with focus in that same terminal window, press any shuttle key just to see what happens and should see about 12 lines similar to these below – a new set every time you press a single key or the wheel. The lines are usually not important, just the fact that you get a response is. However if you have multiple devices on the same bus, you will get responses from any and all of them. Attempt to isolate your shuttle by temporarily unplugging unnecessary devices on the same bus or plug the shuttle into a different usb port that has fewer devices.

   0000000 80 70 99 75 53 8c ff ff 43 01 81 02 03 00 2d 00 0000020 4e 61 5c 5c 00 00 00 00 8d 2c 06 00 00 00 00 00 0000040 05 00 00 00 05 00 00 00 00 00 00 00 00 00 00 00 0000060 01 ff 00 00 00 80 70 99 75 53 8c ff ff 53 01 81 0000100 02 03 00 2d 3c 4e 61 5c 5c 00 00 00 00 b1 2c 06 0000120 00 8d ff ff ff 05 00 00 00 00 00 00 00 00 00 00 0000140 00 00 00 00 00 80 70 99 75 53 8c ff ff 43 01 81 0000160 02 03 00 2d 00 4e 61 5c 5c 00 00 00 00 3d d7 09 0000200 00 00 00 00 00 05 00 00 00 05 00 00 00 00 00 00 0000220 00 00 00 00 00 00 ff 00 00 00 80 70 99 75 53 8c 0000240 ff ff 53 01 81 02 03 00 2d 3c 4e 61 5c 5c 00 00 0000260 00 00 64 d7 09 00 8d ff ff ff 05 00 00 00 00 00

5. Next press the key that you want to verify is functioning – if no new lines show up, then the key is non-functional so there is a hardware problem. If you get output, then perhaps there is a problem with your software setup.
6. Use Ctrl-C on the terminal window when done to get back to the prompt.

Note 3

1. Locate the shudmp.C program in your CINELERRA-GG directory.
2. Compile that with the command: c++ shdmp.C -o shudmp
3. Make the file executable with the command: chmod +x shudmp
4. Execute:

   sudo ./shdmp /dev/input/by-id/usb-Contour\_Design\_ShuttlePro-event-if00 # substitute your shuttle

Then press your shuttle key that is having problems and check the results. They should look like:

Listing: Example for K7

event: (4, 4, 0x90007) #The last number, 7, is the expected Key number. event: (1, 262, 0x1) event: (0, 0, 0x0) event: (4, 4, 0x90007) event: (1, 262, 0x0) event: (0, 0, 0x0)

Listing: Example for K15

Example for K15: event: (4, 4, 0x9000f) #The last number f is 15 in hexadecimal and is the expected Key. event: (1, 270, 0x1) event: (0, 0, 0x0) event: (4, 4, 0x9000f) event: (1, 270, 0x0) event: (0, 0, 0x0)

When done, you will have to Ctrl-C to get out of the program.

Note 4

ls /sys/kernel/debug/hid \# to locate numerical value of the shuttle, e.g. 0003:0B33.0030.0006 cat "/sys/kernel/debug/hid/0003:0B33.0030.0006/rdesc" # substitute your own numerical value cat "/sys/kernel/debug/hid/0003:0B33.0030.0006/events" # press keys to see the results

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Next: Shuttle key default arrangement Up: ShuttlePROv2 and ShuttleXpress Jog Previous: How to Modify the   Contents   Index

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